Terms & Conditions

1.1Maison Maud is a website owned, managed and operated by Maison Maud LLC-FZ, a company established, organized and existing under the laws and regulations of the Meydan Free Zone, Dubai – United Arab Emirates and registered with the formation number 2542087 and business license number 2542087.01, with its principal place of business in Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

2.1These Terms and Conditions (the “Terms”) govern (i) your access to and use of this Website and (ii) any orders/purchases placed through it.

2.2By registering on or using our Website, or placing an order, you confirm acceptance of these Terms (for example, by selecting a checkbox at checkout where applicable).

2.3If you do not agree with any of these Terms, you must not use our website, subscribe or make any orders/purchases through our website.

2.4By accepting our Terms, you acknowledge and agree that any terms you propose that conflict with these Terms are rejected unless we expressly agree in writing.

2.5These Terms are the entire agreement between you and us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in these Terms.

2.6The use of our Website is also governed by our Website Terms of Use, Privacy & Cookies Policy, and any other policies published on the Website.

2.7The headings of these Terms are for your convenience only and do not limit or otherwise affect these Terms.

3.1“Business Day”: a day, other than Saturday, Sunday, or any public holiday in the United Arab Emirates.

3.2“Business Hours”: the period from 9:00 AM to 5:00 PM in local time of UAE on any Business Day.

3.3“Intellectual Property Rights”: patents, rights to inventions, copyright and related rights, moral rights, trademarks and service marks, business names and domain names, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

3.4“Services”: the services provided by Maison Maud fulfilling any orders/purchases placed by the Users on this Website.

3.5“Maison Maud”, “us”, “we”: Maison Maud LLC-FZ, a company established, organized and existing under the laws and regulations of the Meydan Free Zone, Dubai – United Arab Emirates and registered with the formation number 2542087 and business license number 2542087.01, with its principal place of business in Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

3.6“Users”: any users, purchasers or visitors of the Website.

3.7“Website”: Maison Maud Website: maisonmaud.ae

3.8“Products”: means handbags, leather goods and accessories offered for sale on the Website.

6.1Maison Maud will endeavour to ensure that its Website is available 24 hours a day, however it will not be liable if, for any reason, the Website is unavailable at any time or for any period. Access to the Website may be suspended temporarily and without notice in circumstances of system failure, maintenance or repair or for reasons beyond the control of Maison Maud. The Website may contain links to other websites outside of our control, and we are not responsible for the content of these sites.

6.2Maison Maud will try to ensure that all details, descriptions, and prices which appear on this Website are accurate, with no typographical errors or other errors but these may not always be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to cancel or complete delivery of any orders that you may place based on information on the Website that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and a refund will be processed. You can then choose if you wish to place a new order at the correct price.

6.3Orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website.

6.4All prices are displayed in the currency shown at checkout and include/exclude applicable taxes as stated at checkout. Delivery fees (if any) will be shown at checkout.

6.5The weights, dimensions and capacities shown on the Website are approximate only.

6.6The actual colours you see of our products on the Website will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

6.7All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.

7.1We offer the right to return or exchange eligible products for a full refund within 7 calendar days from the date of delivery, subject to the conditions below:

8.1All Intellectual Property Rights in or arising out of or in connection with the use of this Website will be owned by us.

8.2You are not permitted to reproduce, duplicate, copy, capture, sell, resell, or commercially exploit any portion of our Intellectual Property Rights, without our prior written permission.

8.3You agree to grant us a fully paid-up, non-exclusive, royalty-free, non-transferable license to copy and modify any material you provide to us solely for operating and promoting the Website/Services (e.g., reviews, feedback), and you confirm you have the rights to submit such material.

9.1Information we collect and how we use it is described in our Privacy & Cookies Policy, which forms part of these Terms by reference.

10.1Nothing in these Terms limits or excludes liability that cannot be limited under applicable law. Subject to that, we will not be liable for indirect or consequential losses (including loss of profits, business, goodwill, or data). Our total liability in connection with an order will not exceed the amount paid for the relevant Product(s), except where prohibited by law.

10.2Products are sold as described on the Website. Natural variations in colour and texture may occur.

10.3Except as required by law, Maison Maud provides no warranties beyond those stated in these Terms.

10.4Care instructions must be followed. Improper use voids eligibility for return or exchange.

11.1When we refer to “in writing” in these Terms, this includes email or other electronic communications.

11.2Any notice or other communication given by one of us to the other under or in connection with these Terms must be in writing and be delivered personally, sent by post, mail or email or any other electronic method of communication.

11.4The provisions of this clause will not apply to the service of any proceedings or other documents in any legal action which shall be served as legally required under the applicable local laws.