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Support

Client Services

For inquiries or personalized assistance, our client services team is available by email. Every request is treated with care and confidentiality.

Care Guide

Cleaning & Maintenance

  • •Leather: Use a soft, dry cloth for regular dusting. For deeper cleaning, apply a gentle, pH-neutral leather conditioner sparingly. Avoid water, harsh chemicals, or household cleaners.
  • •Hardware: Wipe metal accents with a soft, dry cloth. Do not use abrasive polishes or cleaners.
  • •Fabric & Linings: Lightly brush or vacuum interiors. Avoid soaking or machine washing.

Storage & Handling

  • •Store pieces in their dust bags or boxes when not in use.
  • •Keep away from direct sunlight, heat sources, and high humidity.
  • •Avoid overloading bags or bending structured items.

Longevity & Aging

Leather naturally develops a patina over time. This is a sign of quality and use, not wear. Daily use contributes to the character of the piece; small scratches or softening are part of its story. Rotate items when possible to minimize concentrated wear.

Repairs & Restoration

Minor scratches may be gently buffed with a soft cloth. For professional maintenance or repairs, contact Maison Maud directly. Our team can ensure any restoration preserves the integrity and aesthetic of the piece.